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The Forrester Wave: CRM Suites, Q3 2022

Make informed decisions to drive front-office transformation and customer obsession. In this 31-criterion evaluation of CRM suites providers, Forrester identified the nine most significant — including Microsoft. Get this summary of the report to see how each provider measures up and help select the right one for your organization’s needs. Read the summary, “The Forrester WaveTM CRM Suites, Q32022.

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