Dynamics 365 Support Solutions
Proactive end-to-end support to reliable performance
Our comprehensive Dynamics 365 support services make sure that your CRM and ERP platforms remain stable, secure, and consistently adaptive to your business needs. From day-to-day support, expert troubleshooting, to long-term optimization, our consultants will offer the support you need.
D365 Support for SMBs
Maintaining an in-house infrastructure for Dynamics 365 support for SMBs is a tough challenge, to say the least. Most small and mid-sized businesses don’t have large internal IT teams, dedicated admins, or the ability to absorb long downtime. At Evolvous, we offer Dynamics 365 support services that
Resolve issues quickly without disrupting operations Prevent recurring problems from appearing. Adapts with the changing needs as your business grows.Assess Your Needs
Find out the right Dynamics 365 support services that you need. Contact our team of experts to analyze your needs and then recommend the right services that you need.
Get StartedOur Services
System Monitoring & Issue Resolution
We continuously monitor your D365 environment to identify and resolve issues before they impact users.
- Health monitoring for core D365 components.
- Performance checks and error log analysis.
- Root-cause analysis to prevent.
User & Admin Support
Get on-demand support for users and administrators, covering data and security issues, processing errors, and beyond.
- End-user support for everyday issues.
- Workflow and automation troubleshooting.
- Data corrections and validation support.
Performance Optimization
Our team will fine tune dashboards, workflows, and integrations to keep your SMB adaptive to changing needs.
- Removal of unused or unnecessary customizations.
- Aligning customizations with changing needs.
- Enhancements without forcing upgrades.
Release Management
We assess the latest updates, test relevant changes, manage feature rollouts.
- Impact assessment of Microsoft release updates.
- Controlled rollout of new features.
- Guidance on which specific features to adapt.
Modules to Migrate To
Industries We Support
Our Success Stories
Discover how we have helped SMBs from diverse industrial sectors migrate from legacy ERP and CRM to Dynamics 365 and enhance their operational efficiency.
Read Case StudiesWhy Choose Us?
SMB-First Approach
Technical support for small and medium sized businesses comes with own unique challenges. With our SMB-First approach, we create tailor-made support programs for SMBs, solving critical problems, and reducing the impact on your organization.
Cost-Optimization
Solving Dynamics 365 issues, especially critical ones, can be expensive for an SMB. At Vastasys, we use proactive support and advanced tools and methodologies to reduce the overall costs to help small, local businesses get consistent performance.
Certified Dynamics 365 Specialists
Vastasys is a specialist Dynamics 365 ERP and CRM support partner. We have years of experience in supporting SMBs with their Dynamics 365 and make operations reliable in the long and short term.
Vastasys vs Others
| Feature/Aspect |  Vastasy SMEs Choose Us | Other Consultants |
|---|---|---|
| Support Approach | Proactive, outcome-driven support | Reactive, ticket-based support system. |
| SMB Focus | Support based on deep understanding of SMB processes and limitations | Generic approach to support. |
| Issue Resolution | Root-cause analysis to prevent recurring problems. | Symptom-based fixes often lead to problems resurfacing. |
| Release & Change Management | Updates and upgrades are only done after detailed analysis. | Updates are applied without analysis or guidance. |
| Ongoing Support | Extensive ongoing support to help extract more value from your existing system. | Ongoing support is limited to certain areas |
Locations We Serve
Toronto, Calgary, Vancouver, Ottawa, Montreal, Mississauga, Hamilton, Edmonton, Winnipeg, Brampton and beyond.
New York, Boston, Detroit, Miami, Houston, Dallas, San Francisco, Los Angeles, Seattle, Atlanta, Charlotte, and beyond.
Get a Tailored Support Plan
Get in touch with one of the experienced Dynamics 365 support consultants for SMBs and get a customized plan that is perfectly suited to your needs and budget.
Get a RoadmapResults You Can Expect?
Further Actions
- Get a Custom Support Plan
- Explore the Different Support Tiers
- Analyze Your Current System Health
Total Support for Dynamics 365
Get complete, reliable, and modern support with Dynamics 365 support services for SMBs. Discover the true potential of D365 ERP and CRM with expert support you can count on.
Get StartedFrequently Asked Questions
The support costs depend on the tier that you subscribe to, or the custom plan that you get. Contact our support team to get a clear idea about the costs.
Most common problems can be solved within 1 to 3 business days. However, certain complex problems can take significantly longer. We will explain the nature of the problem and the time it might take to solve them, after a thorough analysis of the issue.
We follow a minimally disruptive support process, and your existing platform remains active when we fix the issues. So, you will be able to use the existing CRM/ERP system. However, during certain fixes and update application, the existing system might not be available for use by your team members.